How Our Restoration Process Works

Simple, secure, and professional card restoration in 3 easy steps

From submission to delivery, every step of our restoration process is designed for transparency, quality, and peace of mind.

3
Simple Steps
100%
Satisfaction
5+
Progress Updates
30
Day Guarantee

Our 3-Step Restoration Journey

Every card follows our proven restoration process

Submit Your Cards

Start your restoration journey with our simple submission process

Enter cards
Choose tier
Print form
Ship to us
1

Quality Control

Every restored card undergoes inspection, restoration, and slabbed.

Realtime Notifications
Expert Restoration
Labeled One-Touch
Detailed Report
2
3

Secure Return

Your beautifully restored cards are carefully returned to you

Professional packaging
USPS shipping
Tracking provided
Satisfaction follow-up

See Our Work

Professional transformations by our expert restoration team

Before
Common issues:
  • Surface Scratches/dirt
  • Bends/Indents/Creases
  • Lifted Edges/Corners
After
Restored features:
  • Cleaned & Polished
  • Restored Surface
  • Smooth Edges/Corners

What to Expect

Transparent timelines and comprehensive support

Turnaround Times

  • Review: 10-14 days
  • Basic: 1-4 weeks
  • Full: 2-8 weeks
  • Rush: Cut time in half

Progress Updates

  • Arrival confirmation
  • Assessment complete
  • In restoration
  • Quality verified
  • Shipped with tracking

Quality Guarantee

  • 100% Satisfaction
  • Restoration Certificate
  • Before/After Photos
  • 30-Day Touch-ups

Customer Support

  • Live Chat
    Business hours
  • Email Support
    4-hour response
  • Dashboard
    24/7 tracking

Frequently Asked Questions

Everything you need to know about our restoration process

Turnaround times are estimates and may vary depending on current volume and the complexity of your cards:

Review Service — 10-14 business days (assessment only)
Basic Restoration — 1-4 weeks
Full Restoration — 2-8 weeks (more time needed for crease and structural work)

Need it faster? Add Rush Service to jump higher in the queue.

You'll receive email updates at every stage so you always know where your cards are in the process.
We keep you informed every step of the way. You'll receive email notifications when:

• Your package arrives at our facility
• Your cards have been assessed
• Restoration work begins
• Quality check is complete
• Your cards are shipped back to you

You can also log into your dashboard anytime to view real-time status updates and photos of your cards as they move through the process.
We take the safety of your collection seriously:

Individual Tracking — Every card is assigned a unique QR code so we know exactly where it is at all times
Secure Facility — Our restoration facility has 24/7 monitoring and restricted access
Professional Handling — Our technicians are trained in proper card handling techniques to prevent any additional wear
Safe Packaging — All cards are returned in protective sleeves and sturdy packaging to ensure they arrive in perfect condition
We specialize in Pokemon trading cards but also restore other collectible cards, including:

• Magic: The Gathering
• Yu-Gi-Oh!
• Sports cards (baseball, basketball, football, hockey)
• Other TCG and collectible cards

Each card is assessed individually to determine the best restoration approach for its specific material and condition. If you're unsure whether we can help with your cards, start with our Review service or contact us.
We stand behind the quality of our work. If you're not completely satisfied with your restoration, please contact us within 30 days of receiving your cards. We'll work with you to make it right, including offering credits toward another restoration. Your satisfaction is our priority.

Our 100% Satisfaction Guarantee

We stand behind our work with complete confidence

Money-back guarantee
30-day touch-ups
Full insurance

Ready to Restore Your Cards?

Start your card restoration journey today with our expert team

Begin Restoration Process Contact Us

Professional restoration • Insured shipping • 100% satisfaction guarantee